Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PUAEMR014 Mapping and Delivery Guide
Deliver recovery services

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency PUAEMR014 - Deliver recovery services
Description
Employability Skills
Learning Outcomes and Application This unit of competency involves the skills and knowledge required to deliver administrative, technical and/or professional services in a recovery service by professionals and volunteers working within a framework of existing emergency management legislation, regulations, plans and arrangements. It includes clarifying service delivery requirements, developing an action plan for service delivery and deliver recovery services. The range of services provided will vary markedly with the scale and type of emergency and will address aspects of recovery in the social, built, economic and natural environments.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Emergency Management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Clarify service delivery requirements
  • Nature of role is established within overall emergency recovery strategy and service delivery model
       
Element: Scope, limits and priorities for recovery services are confirmed with stakeholders
       
Element: Range of information to be collected during service delivery is confirmed
       
Element: Communication is established with recovery services manager and other service providers to ensure integration of delivery and collection of information
       
Element: Develop an action plan for service delivery
  • Action plan is developed in consultation with stakeholders, in accordance with organisational procedures
       
Element: Service delivery implications of potential short, medium and long term recovery issues are considered
       
Element: Contingencies to address likely recovery issues are developed
       
Element: Strategies are implemented to ensure the wellbeing of all staff including identifying risks and potential hazards
       
Element: Action plan is communicated to stakeholders, in accordance with organisational procedures
       
Element: Deliver recovery services
  • Team members are briefed or debriefed and assigned tasks and roles consistent with their capability or capacity are delegated
       
Element: Services are delivered, in accordance with organisational procedures
       
Element: Services are delivered in cooperation with other service providers to ensure seamless delivery
       
Element: Requests for services outside assigned scope are referred to appropriate service providers, in accordance with organisational procedures
       
Element: Established protocols and administration systems are used to track jobs and expenditure
       
Element: Confidentiality of information is maintained, in accordance with organisational procedures
       
Element: Quality and progress of service delivery is monitored and adjusted within agreed scope
       
Element: Information about community needs, service level activity and suggested improvements to service delivery is collected and reported to recovery services manager, in accordance with organisational procedures
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Nature of role is established within overall emergency recovery strategy and service delivery model 
 
 
 
Action plan is developed in consultation with stakeholders, in accordance with organisational procedures 
 
 
 
 
Team members are briefed or debriefed and assigned tasks and roles consistent with their capability or capacity are delegated 
 
 
 
 
 
 
 

Forms

Assessment Cover Sheet

PUAEMR014 - Deliver recovery services
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PUAEMR014 - Deliver recovery services

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: